Target is rewriting the rules of big-box beauty retailing. Shoppers aren’t customers, they’re guests. Instead of shelf talkers, well-dressed young women wearing aprons, called concierges and armed with an iPad and a mirror, patrol the cosmetics department in some stores, ready to give advice on everything from the newfangled cutting-edge antiage hair-care brands to high-tech skin care.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)