By  on December 5, 2011

The main floor of the department store is the window to the soul of the retailer. It presents the vision of the store, giving consumers an overall sense of the retail philosophy — energetic, intimate, hip, classic. And it’s a big money-maker, too, capturing impulse dollars as shoppers wander in from the street or mall. Francine Klein, executive vice president and general merchandise manager of fashion accessories — which includes overseeing cosmetics, accessories, shoes and intimate apparel — recently talked about these hot categories, how they’re doing, what’s driving them and what to look for in spring shoe trends.


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