On a pit stop in Los Angeles four years ago, former Northern California real estate executive Dawn Serpa-Duggar settled into Lèa Journo’s turquoise chair at the hairstylist’s pool side salon in the Beverly Wilshire Hotel for eight hours.

With a surgeon’s precision, Journo, who has been called “magic hands” and is known for doing the ’dos of Orlando Bloom, Kate Bosworth and Brad Pitt, snipped and styled to bring the natural beauty of Serpa-Duggar’s blond coif to the fore. “It did change my life,” said Serpa-Duggar. “I was newly divorced, and she gave me a psychological boost.”

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