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Beauty Entrepreneurs’ Best Motherly Advice

In honor of Mother’s Day, we asked the children of some of beauty’s most successful people, “What’s the best piece of business advice your mother gave you?”

Appeared In
Special Issue
Beauty Inc issue 05/10/2013

In honor of Mother’s Day, we asked the children of some of beauty’s most successful entrepreneurs, “What’s the best piece of business advice your mother gave you?”

“Always write a thank-you note. Never write someone an angry letter. They’ll never forgive you.”
—Leonard A. Lauder on his mother, Estée

“Products are the key to our business. However big the company grows, always be personally involved in the product creation. Be extremely demanding. Be product oriented before being marketing oriented.”
—Philippe D’Ornano on his mother, Isabelle

“There’s no such thing as ‘no.’ Put a ‘w’ on the end of it and make it ‘now.’”
—Maggie Ford Danielson on her mother, Jean Ford

“If you can make a woman smile and laugh, she will be a customer for life.”
—Annie Ford Danielson on her mother, Jean Ford

“When I was much younger, my mother gave me some rather unique advice. ‘Let your instincts drive your dreams.’ At the time, I didn’t quite know what this meant, but as I watched her build her business, and saw how she was able to realize her own dreams, I think she meant that I should follow my own intuition, never letting anyone tell me that I might be wrong.”
—Camille Goutal on her mother, Annick