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Great Clips is making changes to top management for the New Year.
This story first appeared in the January 3, 2014 issue of WWD. Subscribe Today.
Effective Jan. 1, former Great Clips chief operating officer Steve Hockett was named president of the 30-plus-year-old franchise and salon brand.
Hockett replaced the company’s president, Charlie Simpson, who will stay on part-time as an executive advisor focusing on executive development and strategic issues. He will also serve on the Great Clips Inc. board.
“Steve has played an integral part in our current growth,” said Rhoda Olsen, ceo of Great Clips.“[Steve] believes in the strength of the franchise model and understands that growth can only come by working together to make franchisees profitable.”
In his new post, Hockett will concentrate his efforts on developing the senior leadership team, according to the company. Hockett will report to Olsen and will “establish visibility” among Great Clips’ thousands of franchisees across the U.S. and Canada.
Rob Goggins, former senior vice president of real estate and development, will replace Hockett in the role of chief operating officer and will oversee business services and operations.
Hockett, who told WWD he joined the company in 1988 after unsuccessfully attempting to operate a franchised salon in Minneapolis-St. Paul, said he learned valuable lessons from his experience.
“I believe my lack of success as a franchisee motivates me to provide the direction and resources all of our Great Clips franchisees need to be profitable,” said Hockett.
Assuming the role of chief operating officer in 2012, Hockett is credited with “driving franchise profitability and growth reaching billion-dollar-brand status. And the milestone of reaching the count of 3,500 salons in the U.S. and Canada,” according to a company statement.