In 2017, expect technology to cater to — and imitate — humans, as robots get smarter and customers expect personalized, on-demand service.
The past year was one for retailers to kick the tires of emerging tech such as chatbots, virtual and augmented reality, mobile payments and drone deliveries; 2017 promises more implementation and, hopefully, monetization.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)