By  on January 3, 2017
Pokémon GO

In 2017, expect technology to cater to — and imitate — humans, as robots get smarter and customers expect personalized, on-demand service.

The past year was one for retailers to kick the tires of emerging tech such as chatbots, virtual and augmented reality, mobile payments and drone deliveries; 2017 promises more implementation and, hopefully, monetization.

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