Neiman Marcus Inc., despite a fourth-quarter loss due to retiring debt and stiffening competition online, turned in a profitable year and is now putting more of its time and money into technology, “360-degree” marketing and service.
“We are really trying to make sure we are offering great customer service on a broader basis,” Neiman’s president and chief executive officer Karen Katz told WWD. “We’ve always been known for service with the 20 percent who know us and love us. Now we are changing the culture to be more inclusive.”
"I think that all anyone really wants in life is to have people understand us for who we actually are, despite everything," says Ruth Negga. The actress talks "Preachers" season 2 and more on WWD.com. #wwdeye (📷: Dan Doperalski)
"That's something that resonates with me too because I'm so locked into a number. If I go over that number it completely ruins my day so it's nice to get detached from the number on the scale." - Chelsea Handler on Kelly LeVeque's book "Body Love." #wwdeye (📷: John Salangsang)