Saks Fifth Avenue is looking to ensure shopper satisfaction via a training program for sales associates that blends instructor- and computer-based learning, with an emphasis on the importance of the "customer experience."
Sarah Jessica Parker and Alexander McQueen at the 2006 Met Gala. With the big day just around the corner, we're taking a look back at the most memorable designer and celebs #MetGala moments. See more on WWD.com. (📷: @jimiceleste)