NEW YORK — Improved customer service, timely deliveries and a growing sense of security about the submission of their personal data online have boosted Americans’ plans to spend in cyberspace this holiday season.

According to the Yahoo/AC Nielsen Internet Confidence Index released Monday, U.S. shoppers’ online buying plans for the fourth quarter are up 23 percent over holiday 2001 to approximately $19.6 billion. That figure would amount to online spending of $244 per shopper during the fourth quarter, up from $225 one year earlier.

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