Long-term survival might depend on brands and retailers rethinking the fundamentals of their relationships with consumers.
Manufacturing veteran, consultant and author David Birnbaum believes there are two distinct philosophies companies apply when they consider consumers. The recession is amplifying the failures of one of those approaches — the one that is unfortunately being followed by the majority of the industry, he said.
"I think that all anyone really wants in life is to have people understand us for who we actually are, despite everything," says Ruth Negga. The actress talks "Preachers" season 2 and more on WWD.com. #wwdeye (📷: Dan Doperalski)
"That's something that resonates with me too because I'm so locked into a number. If I go over that number it completely ruins my day so it's nice to get detached from the number on the scale." - Chelsea Handler on Kelly LeVeque's book "Body Love." #wwdeye (📷: John Salangsang)