It was a cold, rainy winter day. I was 16 years old, and I was just hired at the local Jewel Grocery Store in a leafy suburb of Sydney to be a checkout clerk, shelf packer and trolley pusher for the incredible hourly wage of $6. Needless to say, I was very proud!

The best part of my job was people watching (and observing). It’s amazing how much you can learn about people by seeing what they buy and how they treat you as the person serving them. I remember competing with my fellow clerks to see who could scan products faster!

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