I’ve worked with this company for 10-and-a- half years. I’ve been at this particular store, which is in an upscale suburban mall, since July, 2011. My clientele includes women and men between 20 and 70 years old, who are usually quite loyal (a testament to our addictive, natural-based products).

When it came to holiday shopping this year, we were tasked with engaging shoppers in nonbusiness conversations, finding out who was on their lists and reminding them not to forget about themselves. Before Christmas, we sold out of our limited edition, value- priced starter kits as well as two of our most well-known skin care collections.

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