Among the other findings were that 59 percent of those surveyed said that of all the types of promotions at retail, digital coupons swayed them the most when it came to influencing a purchase decision. Further, nearly one-third of coupons found on smartphones or tablets are redeemed immediately, compared with 91 percent of desktop users who say they redeem a digital coupon within several days.
Nearly half of respondents, or 47 percent, also said they are open to trying a new brand after receiving a digital coupon on a smartphone.
For retailers, there’s an additional benefit: The survey found that 55 percent of smartphone coupon users said they will spend more money during their online or in-store visit, with the majority spending at least $25 more. Further, 77 percent of customers said they will spend between $10 and $50 more, and 17 percent said they will spend an extra $50.
The study concluded that retailers need to master the in-store redemption process as 50 percent of consumers said they are more likely to visit a store if they receive a digital coupon. Of those who prefer to receive digital coupons on their phones, more than 50 percent redeemed the coupon in-store and of those who did, about 85 percent said they relied on the store associate to either scan their coupon or help them redeem it.
Among the key takeaways regarding recommendations for retailers are that they make sure there is inventory availability in the stores; allow for pick-up in the stores; use emerging location technologies such as beacons to make users aware of deals around them, and use in-store bar codes coupled with native apps to educate consumers about additional products to cross-sell when in a brick-and-mortar store.
EXCLUSIVE: @tomford is opening its first-ever beauty store. The boutique, which opens November 20 in London’s Covent Gardens, was designed with the over-the-top glam Ford is known for. Read the full story on WWD.com, link in bio. #wwdbeauty #wwdnews (📷: Simon Wagner) #TomFordBeauty
New York-based DJ @harleyvnewton threw a party to celebrate the holiday collection of her dress and pajama line @hvn at the Ladurée Beverly Hills. It Girls @katebosworth, @rashidajones and more joined in on the fun, which included cocktails, croque monsieur sandwiches and a photo booth. #wwdfashion (📷: Owen Kolasinski/BFA.com)
For the holidays, @Burberry partnered with 20-year-old artist @blondeymccoy on a series of three outdoor murals in downtown Manhattan. The murals are McCoy’s interpretation of a Christmas eve party, the idea of charity and the spirit of family. His third mural, pictured here, is the most personal. The image depicts McCoy’s grandparents and father in London’s Trafalgar Square in the Seventies. “My work often features lots of sentimental objects.” #wwdeye
For spring 2018, designers applied bold colors and cartoonish motifs on everything from sneakers and belts to key chains. See all the top men’s accessories trends on WWD.com. #wwdtrends (📷: George Chinsee; Prop Styling by @rnasti; Market Editor: @luiscampuzano)
The @dior-sponsored @guggenheim international gala pre-party has a history of drawing cool-girl musical acts to serenade the crowd –– and last night was no exception. @haimtheband performed songs both new and old, and lured a star-studded audience with the likes of Rebecca Hall, Kate Mara, Mamoudou Athie and more. #wwdeye (📷: @lexieblacklock)
In a partnership between the @metopera and the @englishnationalopera, “Marnie” was born. The opera, with costumes sponsored by @mrporterlive, is an adaptation of the 1961 thriller by Winston Graham. Arianne Phillips, who created the costumes, is no rookie: She’s styled Madonna for her tours and created costumes for a myriad of films in the past. Read WWD’s interview with Phillips, where she talks about her inspiration for the opera’s costumes on WWD.com #wwdfashion
@barneysnyc took a different approach to their holiday windows this year. Instead of Christmas decor, Barneys tapped @thehaasbrothers to tell a story of positivity, gratitude and inclusivity via heartwarming silliness and humor. “It’s about kids and it’s about coming together and being family and loving each other,” said Simon Haas. #wwdfashion (📷: @joshuascottphoto)
Beauty influencer @kandeejohnson makes her foray into hair care with a collaboration with @ogx_beauty — making it the first time that OGX has teamed up for a product creation. The collab includes shampoos and conditioners in three scents. At 39 and a mom, Johnson is a different profile than the emerging social media stars, but is considered one of the pioneers of the digital beauty influencer world. Read WWD’s interview with her on wwd.com, including the strangest beauty product she’s ever tried #wwdbeauty