An intensely promotional year worked in favor of consumers’ fondness for the Abercrombie & Fitch and Victoria’s Secret brands but spelled trouble for retailers including Gap Inc., J. Crew Group Inc. and Kohl’s Corp.
Brand Keys, the New York-based consultancy focused on brand loyalty, surveyed 49,000 consumers about brands in 83 categories of goods and services for its annual Customer Loyalty Engagement Index, which measures the public’s perception of criteria including shopping experience, store reputation, merchandise assortments and value. Consumers volunteered the names of stores and products they prefer and, because the study spans all nine Census regions in the U.S., local, regional and even multiregional stores, such as Nordstrom Inc. and Saks Inc., were not included.
Issa Rae stopped by WWD's NYC headquarters to talk about season two of "Insecure," which premieres this Sunday on HBO. Click link in bio for all the details. #wwdeye (📷: @jgreenery; Styled by @mayteallende)
A Stella McCartney sketch of a custom dress made from protein-based silk in partnership with biotech lab Bolt Threads. The dress will be displayed at The Museum of Modern Art's upcoming design exhibition, "Items: Is Fashion Modern?"