By  on March 25, 2011

NEW YORK — Burt Tansky may be retired, but he hasn’t changed his sharp point of view on luxury and what it takes to grow the business.

It’s about catering to aspirational customers, providing quality product every season without fail, and extending high levels of service to build relationships with customers, the former Neiman Marcus Group chairman and chief executive officer said Wednesday night at the first installment of the Luxury Education Foundation’s “Conversations on Luxury” at Columbia University Business School here.

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