The Coach Inc. e-commerce site’s capacity for online chat goes beyond the usual idle chatter.
The company’s e-commerce site, coach.com, was the only one of more than 100 U.S.-based e-commerce retailers to score in the top 10 in both categories — “total time to live agent” and “issue resolution” — in a study covering online chat functions conducted by StellaService, the monitor of online service satisfaction.
Issa Rae stopped by WWD's NYC headquarters to talk about season two of "Insecure," which premieres this Sunday on HBO. Click link in bio for all the details. #wwdeye (📷: @jgreenery; Styled by @mayteallende)
A Stella McCartney sketch of a custom dress made from protein-based silk in partnership with biotech lab Bolt Threads. The dress will be displayed at The Museum of Modern Art's upcoming design exhibition, "Items: Is Fashion Modern?"