The Coach Inc. e-commerce site’s capacity for online chat goes beyond the usual idle chatter.
The company’s e-commerce site, coach.com, was the only one of more than 100 U.S.-based e-commerce retailers to score in the top 10 in both categories — “total time to live agent” and “issue resolution” — in a study covering online chat functions conducted by StellaService, the monitor of online service satisfaction.
"You start one way as a baby, but why shouldn't you be able to choose your own path as opposed to culturally people telling you which way to go?" - Thom Browne at his men's spring 2018 show, where he celebrated gender fluidity. #pfw #wwdmens (📷: @delphineachard)
"I think that all anyone really wants in life is to have people understand us for who we actually are, despite everything," says Ruth Negga. The actress talks "Preachers" season 2 and more on WWD.com. #wwdeye (📷: Dan Doperalski)