TUCSON, Ariz. — It’s soon going to be a Gen-Y world — and retailers better grab a piece of it fast.
That was one of the key messages from the Global Retailing Conference at the Terry J. Lundgren Center for Retailing at the University of Arizona here last week, which attracted speakers from Macy’s Inc. to The Home Depot Inc., Wal-Mart Stores Inc. to Kraft Foods Inc. Topics addressed ranged from the next generation of shoppers, Millennials, to the growing importance of omni-channel retailing.
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