NEW YORK — Macy’s Inc. has reached an agreement with the New York State Attorney General resolving more than a dozen recent complaints of profiling and false detentions at the Macy’s Herald Square flagship in Manhattan.
Under the settlement, Macy’s will pay $650,000 in costs, fees and penalty to New York State, and has agreed to take several steps to help prevent cases of profiling in the future at Macy’s 42 stores in the state. Macy’s said it will initiate new training programs for loss prevention and sales associates, and that in addition to reaching a resolution with the attorney general on the allegations of racial profiling, said it also settled in principle various lawsuits related to these allegations.
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