By  on January 29, 2013

Thomas L. Cole, one of the behind-the-scenes pillars at Macy’s Inc., is retiring as chief administrative officer in May, after a 41-year retail career.

His departure has triggered changes in the organization, including naming William S. Allen chief human resources officer. Allen reports to Terry J. Lundgren, chairman, president and chief executive officer. Allen was senior vice president of AP Moller-Maersk A/S, based in Copenhagen. He will oversee Macy’s human resources, diversity strategies, corporate communications and external affairs and will have administrative responsibility for the law function.

Robert B. Harrison, previously executive vice president for the omnichannel strategy, has become chief omnichannel officer, a new role, and will continue to manage strategies to integrate the stores, online and mobile activities, as well as be responsible for systems and technology, logistics and related operating functions.


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