By  on May 21, 2012

CINCINNATI — Macy’s wants to be with its customers everywhere they go.

Behind the scenes, the retailer is cooking up new technologies aimed at “melding our stores, the Internet and mobile devices so we can surround our customers at every turn,” Terry J. Lundgren, Macy’s Inc. chairman, president and chief executive officer, said at the retailer’s annual meeting Friday at headquarters here.

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