BERLIN — Germany’s leading luxury e-tailer, Mytheresa.com, is actively upgrading its efforts in the online store’s second-largest market: the U.S.
In a relaunch set for Tuesday, American customers will be offered a trio of new service initiatives: credit card payment via Discover, JCB and Diners Club, as well as PayPal; a toll-free service number staffed by English speakers to assist with queries and problems, and American sizes indicated on each product detail page for all ready-to-wear items and shoes. Last year Mytheresa implemented the Delivered Duty Paid service from DHL, which means that all product prices on the American site include import duties and customs.
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