By  on February 8, 2013

Saks Inc. has reassigned its senior managers to broad cross-channel responsibilities and has anointed them with “omnichannel” titles.

“We have to change how we do business,” said Stephen I. Sadove, Saks’ chairman and chief executive officer in an interview Thursday. “The world has been moving forward toward an omnichannel environment where customers want to shop anytime, anywhere. You want to look holistically at your business.”

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