By  on May 5, 2009

What do the retailers say? In the final installment of this two-part report on good news (see Part One here) they told WWD: The customer is still engaged. Hard times lead to creative explosions. You can’t win playing defense. And much more. Here are their answers:

Karen Katz, president and chief executive officer, Neiman Marcus Stores: “The customer is still engaged. When we present her with the right trends, she is responding. For our storewide focus on a color, we settled on the color pink. Our customers are feminine. Pink has been perfect for her; she has definitely embraced pink. She’s also been buying anything with a feminine detail.

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