What do the retailers say? In the final installment of this two-part report on good news (see Part One here) they told WWD: The customer is still engaged. Hard times lead to creative explosions. You can’t win playing defense. And much more. Here are their answers:
Karen Katz, president and chief executive officer, Neiman Marcus Stores: “The customer is still engaged. When we present her with the right trends, she is responding. For our storewide focus on a color, we settled on the color pink. Our customers are feminine. Pink has been perfect for her; she has definitely embraced pink. She’s also been buying anything with a feminine detail.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)