Deep-pocketed and discerning consumers demand service and quality, whether for a night in Manhattan or a new suit.
To keep them coming back requires more — steadiness through even recession and a sense of heritage. In addition, there must be a constant eye in the future, said Paul James, global brand leader of The St. Regis and The Luxury Collection, the upper tier of the Starwood Hotels Worldwide Inc. empire.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)