NEW YORK — It’s not enough today to simply develop a product that performs.
The key is to make and keep an emotional connection with the consumer. That was the consensus of a five-member panel of cosmetics industry executives at the HBA Health and Beauty America convention held at Jacob K. Javits Center this week.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)