NEW YORK — Macy’s Herald Square will soon be a century old —and it’s getting ready for a reengineering that could help boost the outlook for the flagging department store format.
As the world’s largest and most trafficked store, Macy’s Herald Square pays a big price for its singular status. Along with the rush of shoppers averaging 35,000 a day, and up to 75,000 on peak holiday days, comes a gush of criticism. The flagship, more than any other traditional department store, is regularly equated with what’s wrong with department stores, like the lack of service, housekeeping and fashion innovation.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)