NEW YORK — Manhattan salons, which in the summer rely on Thursday afternoons and Friday mornings to generate the majority of weekly sales, were sorely bruised by the blackout.
Some, such as Bumble and bumble, lost as much as $55,000 in sales over the 24-plus hours without power, as the outage abruptly halted business Thursday afternoon and kept salon doors shut Friday. Though most salons reopened Saturday morning, they operated in various degrees of normalcy.
While many locations were armed with backup water systems, the failure of other conveniences made business a challenge. Denise McLaughlin, assistant manager at Pierre Michel salon at 131 East 57th Street, explained that the salon was only able to accept cash for services, an inconvenience for some patrons, since their average sale is an estimated $250. McLaughlin claimed that only about one-third of their usual clientele honored appointments on Saturday, approximately 100 people. She estimated about $10,000 in sales were lost on Thursday, while about $20,000 to $25,000 in sales were lost when the salon was closed for Friday.
At the Louis Licari salon at 93 Fifth Avenue, an establishment known for its color expertise, salon owner Louis Licari said on Saturday afternoon its 15th- and 16th-floor space was still without air conditioning, and that employee and client cell phones were standing in for the salon’s loss of outbound phone services. When the power went out on Thursday, Licari and staff escorted clients down the darkened stairwells, but not everyone was desperate to leave.
“The funniest thing was that women in mid-process color didn’t want it washed out, they wanted it to fully process. We have large windows in the salon giving us light so that wasn’t a problem. We had everyone out by 7 p.m.,” marveled Licari, who estimated the blackout set his salon back about $15,000 in sales on Thursday and between $20,000 and $30,000 in sales on Friday, when his salon also was closed. At Bumble and bumble, on 146 East 56th Street, employees thought the power was cut short on Thursday because “the salon had too many blow-dryers running at one time,” said salon manager Betty Lebron. Once Lebron and the salon’s staff realized the power outage affected more than their store, employees stayed until the last client left, just before dark. Also closed Friday, the salon’s busiest day, Bumble and bumble lost nearly $45,000 in revenue from services and about $8,000 in product sales, according to Lebron.Aveda’s SoHo location at 456 West Broadway stayed open until 6 p.m. on Thursday. “I got to work at four and the lights went out at 4:10,” said Aveda advisor Sage Wise. “People had color in their hair, so we had to stay until they were done,” noted Wise. “Everyone walked out of here with great hair.”
Despite the loss of power, the store had several customers. “People came in to buy shampoo. They were mostly tourists who didn’t have anything else to do. We gave manual receipts and computed the tax on a calculator,” said Wise, who noted, that the store was “pretty busy” on Saturday. “I would assume it’s because people are making up for lost time. They are buying tons of candles today.”
Valuable store hours were lost at beauty boutiques throughout SoHo’s lipstick district. Although power was restored Friday afternoon, shops did not start up immediately.
“We didn’t open because all the employees don’t live in Manhattan and [without transportation] you can’t expect people to get in,” noted Delcar Braun, a trainer at Makeup Forever’s SoHo flagship. The store had remained open until 6 p.m. on Thursday to unpack boxes, because a shipment had just come in. Braun said Saturday’s sales were disappointing noting that the store generated less than half its usual sales.
A sales associate at the Origins store said it remained open about an hour after the power outage. Employees were doing manual transactions until they realized it had affected other areas. The store, she said, has been less busy compared to other weekends. At the MAC store on Spring Street, Jaaron Scott, a store manager, said business was “about the same” for a Saturday.
Perlier Kelemata Armonie Naturali, on West Broadway, stayed open for about 45 minutes after the power went out. Claudine Larsen, the Orlane-owned company’s business development manager, said, “We closed when we found out it wasn’t just in this city and happened all over.” She explained that power surges frequently occur on the Lower East Side and thought that was all it was. Larsen called the company’s corporate offices in Italy on her cell phone and spoke to Luigi Rivetti, Orlane’s general manager for the U.S., who gave the okay to shut down. She said the power loss was disappointing because the store had been busy.“We just closed and went home,” said Kate Horvath, a sales associate at L’Occitane’s SoHo store. As for store traffic on Saturday, she said, more people visited the store than in recent weeks, adding that it failed to rain Saturday, too. — Andrea M.G. Nagel and Kristin Finn
Moss Joins Lauder NEW YORK — Sara E. Moss will join the Estée Lauder Cos. as senior vice president, general counsel and secretary, effective Sept. 8. Moss succeeds Paul Konney, who is leaving Lauder to return to private practice. The move was announced Monday afternoon by Fred Langhammer, president and chief executive officer of the Estée Lauder Cos., to whom Moss will report.
“The Estée Lauder Cos. is fortunate to welcome Sara Moss as our new general counsel,” said Langhammer in a statement. “Her legal expertise and experience in both the domestic and international arenas, as well as in corporate governance, will be an extraordinary asset to the company. We look forward to working with her. At the same time, we want to thank Paul Konney for his substantial contributions to the company during the past four years. We are grateful for his expert counsel and wish him well in the next chapter of his career.”
Moss was most recently senior vice president and general counsel at Pitney Bowes Inc. Her previous experience also includes stints as senior litigation partner for Howard, Smith & Levin (now Covington & Burling), a New York City-based law firm, and as an assistant United States attorney, criminal division, in the Southern District of New York.
My character, Dinah Madani, is just the coolest, [most] badass woman imaginable," says @amberroserevah. The actress stars in @marvel's newest series on @netflix, @thepunisher. To prepare for her role, Revah sat down with Homeland agents to get a real sense of with Dinah's day-to-day life is really like. Read our full interview on WWD.com. #wwdeye (📷: @jilliansollazzo)
A scene from the 91st annual @macys Thanksgiving Day Parade. The parade, which boasts 50 million TV viewers and 3.5 million on-site spectators, is considered one of the largest and most watched parades in the world. (📷: Jason Szenes/EPA-REX)
The circus came to @bloomingdales 59th Street on Tuesday night and lit up Lexington Avenue with acrobatic dancers, death-defying knife throwing, sword swallowing and aerial acts with no net. The 45 minutes of theatrics built up to unveiling the holiday windows depicting @swarovski crystal-encrusted circus pieces and scenes from “The Greatest Showman” – songs from the soundtrack included. See the rest of the photos on WWD.com #wwdfashion (📷: Joshua Scott)
The psychedelic fashion that pervaded the ’60s is back with an exhibit at the @museumofcityny. “Mode New York: Fashion Takes a Trip” chronicles the changing styles from 1960 through 1973 and features designers such as @ysl, @oscardelarenta and more. The exhibition, which is on display through April 1, is organized into four periods: First Lady Fasion, Youthquake, New Bohemia and New Nonchalance. Pictured here is model Pat Bardonella during the Garvey Day Parade in 1968. (📷: @kwamebphoto) #wwdeye #wwdfashion
“People should be a lot more honest in expressing both the dark and light of themselves. We need to give each other the space to do that because it’s the only way we can grow and evolve,” says @noelwells of her new film “Mr. Roosevelt,” which is largely based on her own struggles. Unexpectedly leaving @nbcsnl in 2014 after just one season, Wells felt set back in her self-esteem and career trajectory. She quickly refocused her energy to more personal projects, which led to the completion of “Mr. Roosevelt.” Read the rest of WWD’s interview with the “Master of None” actress on WWD.com #wwdeye (📷: @jilliansollazzo)
@barbrastreisand is giving fans a chance to see her perform up close in a new concert series, which makes its debut on @Netflix today. From behind-the-scenes takes to her concert performance in Miami last December, the two-hour streaming special captures Streisand in her element. Pictured here is the singer/actress photographed for WWD in 1963. (📷: Palmieri Tony) #wwdeye #wwdarchive
@chanel and @pharrell dropped what’s being dubbed as the world’s most exclusive sneakers yesterday. The Adidas Originals NMD Hu, which Williams designed in collaboration with Chanel and @adidasoriginals, has a waiting list of over 120K people who pre-registered online at chanelatcolette.fr –– and only 500 pairs are on sale. The singer predicted the resale value of the shoes could reach $40K. Read the full interview on WWD.com. Link in bio. #wwdfashion (📷: Dominique Maître)
@imanshumpert is diving deeper into his creative endeavors and relaunching his clothing line, Post 90s, and is helping to raise money for the hurricane victims in St. Maarten with a jersey he’s designed with his brother. The Cleveland Cavaliers player talked to WWD about kneeling during the national anthem, working with fashion brands and how he wants to be more than an @nba player. Read the interview on WWD.com #wwdfashion (📷: George Chinese)