Talent is the whole ball game."

That was the simple premise of Kip Tindell, president and chief executive officer of The Container Store. The $300 million retailer of coat hangers, plastic baskets and scores of other organizing products for the home and office, is regularly hailed as one of the best companies in the U.S. at which to work, and Tindell said the secret is never to forget that it is a firm’s people who make the difference.

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