NEW YORK — What are buyers to do when their customers request something they can’t find?
As merchants pay close attention to the needs of their customers, they are often one step ahead of their clients, knowing in advance what is needed at their stores. But when they encounter an item the consumer wants that is unavailable in the market, there are few options.
Hermès is launching a Laundromat pop-up shop in NYC - dubbed Hermèsmatic - where customers can bring their old scarves to be dip-dyed by an expert. Get all the details on WWD.com. #wwdnews (📷: @donstahl)