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Saks’ chief information officer Bill Franks retired at the end of last month. Under his leadership, the company replaced its aging point-of-sale system with new registers with Internet access and clienteling. As a result, store associates have been able to increase sales and the number of clients they serve, he said. Saks will not immediately replace Franks, who joined Saks in 2000 after 11 years with Neiman Marcus. Executive vice president Mike Rodgers will oversee IT and operations. “The company is in great shape and it’s time for me to move on to the next phase of my life,” Franks said. “I’m going to get my ranch and golf game whipped into shape.”
This story first appeared in the February 6, 2008 issue of WWD. Subscribe Today.