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Terry J. Lundgren Set to Speak at Retail Forum

"Igniting the customer experience" is the theme of the next Global Retailing Conference to be held in Tucson, Ariz.

Terry Lundgren

With mall traffic and consumer spending tepid, stores and brands must “ignite the customer experience.” That’s the theme of the next Global Retailing Conference of the University of Arizona’s Terry J. Lundgren Center for Retailing, April 10 to 11 at Loews Ventana Canyon in Tucson, Ariz.

It’s a forum for retail, brand and technology executives as well as academics and students to generate insights and discuss best practices and innovation.

“The pace of change has never been as rapid as it is today. Leading retailers and brand marketers are looking differently at how they attract and retain customers and how they develop the talent needed for the future,” said Terry J. Lundgren, chairman, president and chief executive officer of Macy’s Inc., who will deliver opening remarks.

Also scheduled to speak: Bobbi Brown, founder of Bobbi Brown Cosmetics; Ken Langone, founder/ceo of Invemed Associates and cofounder of Home Depot; Walter Robb, co-ceo, Whole Foods; Jeanne Jackson, Nike’s president of product and merchandising; Brian David Johnson, futurist with Intel Corp.; Harvey Kanter, president and ceo of Blue Nile; Michael P. Kercheval, president and ceo of the International Council of Shopping Centers; Blake Irving, ceo, GoDaddy; Tom Litchford, vice president of retail strategies, National Retail Federation; Richard McDonald, senior vice president of global marketing, Fender Guitars; Nadia Shouraboura, founder and ceo of Hointer; Roman Tsunder, ceo of PTTOW; Ashlee Aldridge, senior vice president, chief information officer and chief integration officer, Golfsmith International; Rob Garf, vice president for industry strategy, Demandware, and Greg Girard, program director, merchandise strategies, IDC Retail Insights.