Consumer Behavior

Technology

One-Third of Shoppers Spend More When AI Is Used

A recent survey from PointSource also showed a larger number of shoppers preferred chat bots over humans when researching products online.

clock 6hArthur Zaczkiewicz

Family Dollar has over 8,000 units.

Retail

Poised for Growth, Dollar Stores Drive Weekly Retail Sales Up 3.4%

The gains follow explosive sales growth of chains such as Dollar General, which opened 1,000 stores in 2017.

clock 8hArthur Zaczkiewicz

Shopping online e-commerce

Business Features

Think Tank: Online Apparel Picks Up Steam — and Customers — in 2017

Marshal Cohen, chief industry advisor, retail at The NPD Group Inc., shares insights behind the data.

clock 17hMarshal Cohen

think tank CES sleeping

Business Features

Think Tank: Wake Up to the Sleeping Trend 

Lisa Reiner, managing director, Europe and Asia-Pacific, of Beanstalk, explains.

clock January 22, 2018Lisa Reiner

amazon prime day

Retail

Amazon Prime Members: Ready, Willing, Able

Feedvisor’s latest report showcased how Amazon loyalists are using the platform for shopping — and more.

clock January 22, 2018Elizabeth Doupnik

Millennials do online research before they commit to making a purchase.

Retail

NRF Panel Discusses Impact of Amazon, Preferences of ‘Affluent Shoppers’

The First Insight Inc.-sponsored session was part of the National Retail Federation’s “Exhibitor Big Ideas” program.

clock January 18, 2018Arthur Zaczkiewicz

Shopify Magnolia Home AR augmented reality

Retail

Today’s Consumer: Frugal, Community-Minded and Tech Savvy

Euromonitor International sees technologies such as augmented reality playing a key role this year.

clock January 18, 2018Arthur Zaczkiewicz

Millennials are loyal to brands that connect them to experiences.

Business Features

Think Tank: Retail With Purpose and the New Customer Loyalty Equation

Retailers must find their new purpose in the emerging integrated marketplace if they are to drive long-term customer loyalty.

clock January 18, 2018Jill Standish

YouCam Makeup Perfect Corp. CES 2018 augmented reality

Beauty Features

Think Tank: Latest Beauty Tech Signals Industry Makeover

Benjamin Lord, global director at Kinetic-WPP, explains.

clock January 17, 2018Benjamin Lord

Holiday shopping in New York.

Marketing and Promotion

Affluent Consumers Hunt for Deals, Too

First Insight’s latest research revealed that shoppers — across income levels — are increasingly savvy to find the best prices.

clock January 17, 2018Elizabeth Doupnik

E-commerce, personalization

Technology

The Future of Retail Is AI-Powered and ‘Merchant-Imagined’

Accenture presented a new retail model during a panel session with WWD and the CFDA.

clock January 17, 2018Arthur Zaczkiewicz

Maddy, left, and her friend Maggie, last names not given, sit with their shopping bags at Union Square in San Francisco, . Black Friday, historically the starting line of the retail industry's crucial holiday buying season, isn't quite the one-day spree it used to be. Some retailers have pushed their biggest Black Friday door-buster deals into Thanksgiving Day and spread other promotions to even earlier in the seasonHoliday Shopping Black Friday, San Francisco, USA - 25 Nov 2016

Retail

Personalization, Mobile Commerce Cement Key Positions in Retail Market

The popular features are quickly becoming new cornerstones for retailers’ top success strategies.

clock January 16, 2018Elizabeth Doupnik

online shopping

Technology

Report Reveals Lack of Clienteling Capabilities at Retail Store Level

Research conducted by NewStore showed a disconnect between online and in-store capabilities.

clock January 15, 2018Arthur Zaczkiewicz

True Fit, personalization, Carhartt

Technology

True Fit Infused With $55 Million in Series C Funding

The financing will help accelerate the personalization platform provider’s growth.

clock January 15, 2018Arthur Zaczkiewicz

echo look amazon

Technology

Voice-Activated Assistants: The Quiet Tool Set to Disrupt Retail

Devices and software such as Amazon Alexa and Apple’s Siri inject another aspect of personalization available to increasingly demanding consumers.

clock January 12, 2018Elizabeth Doupnik

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Fashion

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clock 3hWWD Staff

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