online shopping

A new Credit Suisse report estimates that 20 percent to 25 percent of American malls will close in the next five years.


To Draw Consumers to Malls, Try Valet Parking

As online shopping experiences become more refined, malls need to consider alternative services to get customers through the door.

clock June 21, 2018Elizabeth Doupnik

LuisaViaRoma beauty

Beauty Features

EXCLUSIVE: LuisaViaRoma Launches Online Beauty Section

The dedicated shopping area debuts with a range of between 50 and 60 brands covering makeup, fragrances, skin care, hair care and accessories, as well as shaving products for men.

clock June 19, 2018Alessandra Turra

e-commerce online shopping


Online Transaction Data Shows Demand for Free Shipping, Promotions

DynamicAction’s Retail Index for spring 2018 also revealed growth of mobile shopping.

clock June 15, 2018Arthur Zaczkiewicz

snapchat poshmark snap kit


Snapchat and Instagram Ramp Up Social Shopping 

Snapchat and Instagram are moving deeper into social shopping.

clock June 14, 2018Adriana Lee

Instagram's new shopping stickers for Stories.


Instagram Brings Shopping to Stories

There’s more to social than inspiration alone, especially for retailers and brands on the photo-sharing network.

clock June 12, 2018Adriana Lee

Mobile shopping expected to continue to grow.

Business Features

Think Tank: Gearing Up — Globally — for Online Holiday Sales

Juliana Pereira, vice president of global marketing for Smartling, offers retailers and brands strategies for cross-border commerce.

clock June 8, 2018Juliana Pereira

Elsa Hosk at a fitting for her Victoria’s Secret Fashion Show Swarovski look.

Business Features

As Underwear Market Grows, Online and Social Play Greater Role

Fit and comfort, along with new twists on old designs, have sparked consumer interest in both men’s and women’s.

clock June 7, 2018WWD Staff

The new Calvin Klein store in Shanghai.

Business Features

Calvin Klein, Amazon and Avon Lead Other Companies in Customer Service

A report from KPMG surveyed consumers to rank the top brands by six pillars of customer service.

clock June 5, 2018Arthur Zaczkiewicz

Amazon Echo Plus is a smart speaker programmed with Amazon's artificial intelligence assistant app called Alexa to control home appliances such as TV and lights through human voiceAmazon Echo Plus at MID Base Tower Residence, Yokohama, Japan - 22 Nov 2017


Consumers Use Siri, Alexa for Daily Tasks, Not Shopping

A new report reveals that consumers are slow to use voice-activated assistants to facilitate shopping experiences.

clock June 4, 2018Elizabeth Doupnik

online shopping

Fashion Scoops

Half of Global Online Traffic to Luxury E-commerce Sites Are From Where?

SEMrush also examined online traffic patterns to see when and where searches occur.

clock May 30, 2018Arthur Zaczkiewicz featuring the Elena Mirò capsule collection.


Elena Mirò Reveals Omnichannel Project With

A selection of 280 exclusive products will be available throughout May 30.

clock May 23, 2018Martino Carrera



When Armed With Salesfloor Technology, Store Associates Drive Sales Up

After the first 30 days of implementation, sales showed a 25 percent gain.

clock May 22, 2018Arthur Zaczkiewicz


Business Features

Think Tank: Mitigating Security Breaches — By Decentralizing Data?

George Avetisov, chief executive officer and cofounder of HYPR Corp., explains.

clock May 18, 2018George Avetisov

Millennials do online research before they commit to making a purchase.


Acquisition of DynamicMail Gives Optimove Clients More Marketing Muscle

The acquisition allows brands and retailers to create an emotional relationship with consumers.

clock May 16, 2018Arthur Zaczkiewicz



Pitney Bowes Debuts Chatbot to Engage Consumers

In effort to enhance customer service, the platform has released a tool to up engagement.

clock May 10, 2018Elizabeth Doupnik

Load More Arrow


Today's Must Read

A$AP Rocky


‪A$AP Rocky, Takashi Murakami Join The Broken Arm and Prada Party

clock 4hMimosa Spencer

Social Studies