NEW YORK — Joseph Abboud produces one suit every 72 seconds. Luxury jewelry brand David Yurman slashed employee turnover to 7 percent from 28 percent. Lilly Pulitzer cranks out 100 new prints each season for its “Lilly-loving” loyalists.
This story first appeared in the July 11, 2007 issue of WWD. Subscribe Today.
Senior executives from these and other leading companies shared their strategies for satisfying an increasingly demanding customer during the WWD Technology Leadership Forum last month. Each outlined how he or she had refined processes and deployed software to streamline activities and speed results — all while addressing emerging needs such as the “green” movement and shoppers’ penchant to shop anywhere at any time, even with a handheld device.