WWD Technology Leadership Forum: Maximizing the Customer Experience
July 24, 2008
Condé Nast Theatre, New York
Today’s consumers are conditioned to instant access, 360˚ transparency on products and pricing, and a shopping experience that is highly customized to suit their mercurial needs. New thinking and new technologies are transforming the landscape of service and options. Here from some of today’s leading companies who are leveraging new tools, new knowledge and new perspectives to win share of mind and market.
Topics will include:
-In-store innovations – from CRM tools to customized offers to instant checkout
-Integration of web and store – from selection to availability to fulfillment