By  on March 14, 2016

Jean Z. Poh tells an anecdote of a client who sought her advice in the design of an engagement ring. Once the design and a diamond were selected, Poh simply needed the ring size of the client’s then-girlfriend. Six months later the client came to her distraught. His girlfriend dumped him because she thought he had commitment issues; but he just wanted to figure out the ring size without tipping her off to his plans. Poh calmed him down. He told her the name of a bar that she was at. Poh walked in, stealthily sized up the girlfriend’s hands and determined her ring size (a trait she’s honed over several years in the business). The ring was made. He proposed and has been a client ever since.

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