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Latest in Business

OpenAI’s ChatGPT Heads to Retail Customer Service via Linc

The customer experience platform launched the buzzed-about AI chatbot at Shoptalk in Las Vegas.

PVH Revenues Top Estimates With Strength at Tommy and Calvin

CEO Stefan Larsson told WWD that the PVH+ strategic plan is paying off, in focus and better financials.

London’s Fortnum & Mason to Open an Experiential Food and Drink Hub

The new space invites customers to indulge their culinary fantasies, order personalized gin and engage with…

J. Crew Cuts Under 3 Percent of Corporate Workforce

The retailer is the latest to trim employees in the quest for long-term growth.

A.P.C. Plants Flag in Italy With First Store in Milan

The brand's founder and designer Jean Touitou said he found "the cool vibes that we can have in Paris when we…

Macy’s Inc. Issues Progress Report on Corporate Citizenship

The retailer says it's investing heavily in suppliers, people and products that help create a more equitable…

TikTok’s Live Shopping Pilot Attempts to Make Sellers’ Lives Easier

The controversial social media sensation partnered with Cymbio, a solution that helps brands sell on multiple…

Consumers to Retailers: Make Shopping Easier

New research from Synchrony reveals shopper sentiment, desire for hyper-personalization.

Emily Cronin, Kate Finnigan Launch ‘Hello Girls’ Podcast All About Underwear

The first series is made up of 13 episodes with a weekly drop on Thursdays.

Bolt’s One-Click Checkout Is Now an SAP-endorsed App

The checkout solution creates a more elevated shopping experience while also driving conversions.

Stella McCartney Corrals Rabbits, Cows, and a Goat for New Campaign

The spring 2023 ad campaign also features the animal-loving human Madelyn Cline.

EXCLUSIVE: McArthurGlen’s Luxury Outlet Mall to Open With Stella McCartney, Tod’s, Missoni

The Paris-Giverny center outside of Paris will open April 27.

Scotch & Soda Acquired by Bluestar Alliance

The acquisition is expected to allow continuation of the brand and products across key markets including the…

Macy’s Herald Square Abloom Again

The expansive and imaginative flower show has been a Macy's tradition for 48 years.

Metaverse Fashion Week Coming to Milan’s Piazza del Duomo With Hybrid AR-IRL Runway Show

AR metaverse platform Over will stage the virtual fashion show on a real-world runway, and hold panels and…