By  on November 16, 2005

Scott Friend, the co-founder and former president of ProfitLogic, which was acquired by Oracle this year, likes to tell a funny story about what retailing was like before the age of massive chains and mergers.

In his first job at IBM, one of his customers was Carson Pirie Scott in Chicago. He regularly visited the executive in charge of store operations, who had pictures on his wall of all the store managers. At this time, the retailer had 20 or 25 stores in the Midwest, Friend said.

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