By  on November 15, 2018

Walmart Inc. on Thursday easily surpassed Wall Street analysts’ expectations in several key metrics when it reported third-quarter fiscal 2019 financial results that showed continued strength online and in stores. The e-commerce and retail giant has been investing heavily in technology, using machine learning across the enterprise and deploying intelligent bots to perform repetitive, mundane tasks, while leaning into service with training for sales associates.

The efforts seem to be paying off. A study by eMarketer predicts Walmart — including Walmart.com, Jet.com and Sam’s Club — will overtake Apple to become the third largest e-commerce retailer in the U.S. with 4 percent of all online sales in 2018, or $20.91 billion. An earlier estimate had Walmart garnering a 3.7 percent market share. However, the achievement pales in comparison to Amazon, which is expected to capture a 48 percent share of U.S. e-commerce in 2018 with online sales of $252.1 billion, according to eMarketer. The marketing research firm said U.S. e-commerce sales will climb to $525.69 billion — comprising 9.8 percent of total U.S. retail sales in 2018.

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