LONDON — Amanda Hill, Harrods’ chief marketing and customer officer, plans to leave the business in November due to family commitments.
Harrods said Hill, who joined Harrods last year in the newly created role, made the decision to step down. She will be leaving the U.K. to join her family in the U.S.
“Over the past 18 months, Amanda has ensured that marketing, insight and creative content are at the center of Harrods strategy and that our focus on the customer is at the heart of our operations, all through the lens of our new brand proposition: the Art of the Possible. Harrods wants to thank her for all of her hard work and wishes her the best of luck in her new adventure Stateside,” the store said Monday.
Harrods added that Hill worked to build a strong leadership team across her divisional areas, and the store will be “looking toward recruiting a new leader to work with this team.”
Hill, who joined the retailer from A&E Networks where she worked as a chief marketing officer of the network in the U.S. and globally, reports to Michael Ward, managing director of Harrods.
Prior to A&E, Hill served as the chief brands officer for BBC Worldwide.
At Harrods, she had been tasked with working on brand strategy and overseeing all marketing, communications, visual merchandising, CRM, customer service, digital and personal shopping as well as media campaigns and operations.
At the time of her appointment, Hill said the modern luxury customer was changing at a rapid pace, “and at Harrods there is a constant focus on remaining one step ahead of what our customers expect.”