Procter & Gamble’s Robert Jongstra, president, global salon professional, will retire effective January 1, 2012. He will step down from his current role May 1 and will then serve as president, brand franchise capability, reporting to Robert A. McDonald, chairman of the board, president and chief executive officer, until January. Jongstra will partner with Marc S. Pritchard, global brand building officer, for this assignment. Adil Mehboob-Khan, currently vice president — female beauty, Western Europe, will succeed Jongstra on May 1 and will report to Edward D. Shirley, vice chairman — global beauty and grooming. He will continue to be based in Geneva, Switzerland.
This story first appeared in the April 22, 2011 issue of WWD. Subscribe Today.
Jongstra was instrumental in the firm’s integration of Wella, which when acquired in March 2003 made P&G the world’s second largest salon company. He is credited with P&G Salon Professional’s ‘Stylist is Boss’ philosophy and led a transformation that included the creation of a global, complementary portfolio of the business’ five brands, Sebastian Professional, Wella Professionals, Clairol Professional, Nioxin and Vidal Sassoon. Jongstra has been with the company 29 years.
In January Jongstra talked about the global roll out of Wella’s new retail items, just the beginning of building the brand into a leader, complete with flagship salons, retail displays and possibly even TV advertising.
“Our North American business is a model for us in terms of results and how they are delivered. For a market that has been in decline 3 to 5 percentage points [annually] over the past two to three years, [our] business has been very strong and has grown seven to eight points over the past three years. Those results are a true turnaround — they had been declining. And these results are sustainable,” Jongstra said.
Mehboob-Khan has been with P&G for more than 20 years, 15 of which have been in beauty.