LONDON — The Ted Baker brand is moving on, confirming Lindsay Page as chief executive officer and aiming to improve its oversight of employees following a harassment scandal that saw founder and former ceo Ray Kelvin quit the company.
Page, who joined Ted Baker as group finance director in 1997 and who took on the additional role of chief operating officer in 2014, has been named ceo, with immediate effect. He had been serving as acting ceo since December after Kelvin took a leave of absence.
The company said during Page’s 22 years with Ted Baker, he has been “instrumental” in the development and implementation of many strategic initiatives, both in the U.K. and internationally, which have underpinned Ted Baker’s growth and performance.
As reported, David Bernstein will continue as executive chairman until a new non-executive chairman is appointed.
Bernstein said Page has an “unrivaled knowledge of the business and his clear vision on the opportunities and priorities that lie ahead. He is exceptionally well-regarded by our teams and our partners, making him the outstanding candidate for the role.”
The company also confirmed it has wrapped up an investigation, spearheaded by the law firm Herbert Smith Freehills, into allegations about Kelvin’s conduct, and the company’s policies, procedures and handling of employee grievances.
Ted Baker said the conclusions and recommendations of the investigation focused on the company’s policies, procedures and handling of human resources-related complaints. As a result, the company said it has begun a refresh of its h.r. policies to ensure their alignment with current best practice.
It has also promised renewed training for all employees on h.r. policies and procedures and on acceptable workplace conduct, and will maintain an independent and confidential whistle-blowing hotline, enhance the oversight of people and culture matters on the board, and poll employees further about improvements that can be made.
“We are determined to learn from this process and, moving forward, cultivate a better environment for all employees where they always feel respected and valued,” said Bernstein. “We are implementing changes and improvements and are committed to developing best-practice h.r. policies and procedures that reflect the Ted culture that we are looking to develop and enhance in the future.”
Kelvin, who remains a shareholder in Ted Baker, resigned last month following a leave of absence. Employees had accused him of inappropriate touching and behavior in the workplace, which he denies. Ted Baker said it would not be making any comment on the specific allegations made against Kelvin.