For Julia Goldin, global chief marketing officer at Revlon Inc., authenticity is the foundation for any marketing initiative — whether in-store or online.
This story first appeared in the October 9, 2013 issue of WWD. Subscribe Today.
“At the end of the day, it’s the benchmark against which all brands are now judged,” she said, quoting John Grant from “The New Marketing Manifesto.”
Goldin cited a digital program that focused on Revlon India — where the brand isn’t as accessible as it is in the U.S. — as serving a 2-in-1 purpose. A dual product was targeted toward women online who live “dual roles” — what Goldin described as the juxtaposition between traditional Indian values (90 percent of marriages in the country are still arranged) and modern life, hobbies and professions.
“We created a connection with the Indian woman,” she said. The project became Revlon’s most successful lip launch to date in India — in just over three months, it garnered 90 million impressions with an 80 percent engagement rate.
A virtual catwalk on Pinterest during New York Fashion Week also saw strong engagement, as did the brand’s sponsorship of the U.K.’s Brit Awards — where five nail looks based on music nominated for the show appeared online. Revlon Australia also partnered with Oracle Fox’s Amanda Shadforth, following the blogger for a day and producing a video that ran on the blog and YouTube.
Goldin suggested companies do fewer things in the digital realm, but in a “bigger way,” and warned organizations not to spread themselves too thin in the space.