Wednesday afternoon, many users globally were unable to access the social media platforms. The March 13, 2019 outage marks the largest lapse in the 15-year history of Facebook and in the roughly nine years since Instagram was founded.
According to DownDetector.com, tens of thousands of users weren’t able to access their social media accounts since roughly noon Eastern Standard Time on Wednesday. The outage also affected Facebook’s apps, including Facebook Messenger and WhatsApp.
For Facebook, DownDetector.com stated that out of reported problems, 34 percent couldn’t log in to their accounts, 33 percent couldn’t access their newsfeed and 32 percent experienced a total blackout. In its live outage map, it shows that the Facebook outage was being primarily experienced in the U.S. and Western Europe.
With #FacebookDown trending on Twitter, Facebook issued a statement saying: “We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.”
Facebook followed up the tweet with another an hour and a half later, stating: “We’re focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a [denial-of-service] attack.”
The same issue went for Instagram. On DownDetector.com, the problems arose at roughly the same time. Out of its reported problems, 43 percent of users couldn’t access their newsfeed, 34 percent couldn’t log in and 21 percent couldn’t access Instagram through a browser. The hashtag, #InstagramDown, was also trending on Twitter.
After 14 hours, services resumed for most users. Instagram went to its Twitter account to announce that services were back up and running, stating: “Anddddd… we’re back” with a gif of Oprah Winfrey.
Both social media platforms have yet to announce the cause of the outage.
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