Hurricane Ian, threatening lives and property as it sweeps through western and northern Florida, and through sections of Georgia and the Carolinas, will also wipe out a large swath of retailing for at least a couple of days.
Among the retail chains most impacted due to having a higher percentage of their store base in Florida and the South are Dillard’s, Belk, Cato Stores, Citi Trends, Advance Auto Parts and Hibbet Sports. In some cases, as much as 10 percent to 15 percent of a regional retailer’s base of stores will be closed for at least two days, and could possibly sustain damage due to winds and flooding. Particularly hurt will be those single-unit mom-and-pop stores solely dependent on local populations that started evacuating this week.
National chains like JCPenney and Walmart have scores of stores in the hurricane’s path, but it’s still a relatively small percentage of their total businesses.
“Hurricane Ian will impact much of Florida, including major population centers such as Tampa, St. Petersburg, Naples, Orlando and Jacksonville as well as highly populated markets in the Southeast and mid-Atlantic regions,” Evan Gold, executive vice president of global partnerships and alliances at Planalytics, told WWD. “In addition to heavy rain, flooding, high winds and possibly tornadoes, Ian is likely to bring widespread power outages and dangerous storm surge.”
While the hurricane impact will be significant — it’s the first hurricane to hit Tampa Bay in more than 100 years — this is not a big volume period for retailers considering it’s the middle of the week and not a weekend or holiday period, and back-to-school selling has passed. It’s also still quite warm in the South so fall selling wouldn’t necessarily be very big.
At midday Wednesday, Walmart had a total of more than 200 stores and warehouse clubs closed. “The safety of our associates, customers and members is always our top priority,” Walmart indicated in a statement. “Walmart’s Emergency Operations Center is monitoring Hurricane Ian in real-time, assessing the status of our facilities in the path of the storm. We will continue operating as long as it is safe to do so.
“A map has been built to assist our customers and the communities we serve to help them plan for the storm and possible effects. This map will continue to update in real time to give users the most up to date information available,” Walmart continued.
A Neiman Marcus spokesperson said, “The safety and well-being of our customers, associates and brand partners is our top priority. To encourage individuals to follow important evacuation orders, Neiman Marcus Group closed our Tampa Bay, Orlando and Sawgrass Mills stores. Those locations will remain closed until it is safe to return. Our active partnership and point-of-sale campaign supporting the American Red Cross is already helping fuel efforts to shelter and support thousands of families impacted by Hurricane Ian. NMG’s Employee Hardship Assistance Fund will be available for our associates facing financial hardship as a result of the storm.”
Bloomingdale’s closed its Orlando store on Wednesday and will be closed on Thursday.
At Saks Fifth Avenue, “Based on the severity of the storm, we made the decision to close our stores in both Naples and Sarasota early on Tuesday to allow our associates to attend to their homes and families,” a spokeswoman told WWD. On Wednesday, both Saks stores remained closed and Saks continue to monitor the situation at other Florida locations. “We have also activated our associate relief fund for any associates impacted by the hurricane, allowing them to apply for relief funding for emergency needs such as housing and health care. As always, the safety and well-being of our associates is our utmost priority. We also take the security of our buildings seriously and take every measure we can to protect them and our associates in unfortunate situations like Hurricane Ian.”
JCPenney begins monitoring potential storm impact well in advance of the storm making landfall, including monitoring not only the path but windspeed and rainfall forecasts for store locations, according to a spokeswoman. “Care is taken to panel and sandbag stores. JCPenney is in continuous contact with the store teams, field facilities teams and business partners throughout preparation and during the storm. A virtual command center is set up which offers store and field teams an open line of communication to report concerns and request support. This line is also used to coordinate safe return to business. JCPenney’s priority is safely closing our locations allowing time for associates to personally prepare for inclement weather.”
The Penney’s spokeswoman also said the company coordinates teams from other areas and stages support safely away from the storm so JCPenney can provide the quickest, safest response. “JCPenney asks its associates not to return to the stores until the company is able to complete a visual or on-site inspection; and even then, provide direction on what to look for to identify potential safety hazards.”
In addition, each year ahead of hurricane season Penney’s takes precautions to clear dock and roof drains and communicate hurricane/storm safety topics to stores. When natural disasters are declared, Penney’s provides financial support to associates to cover immediate needs such as food, clothing and transportation.
“Our first priority is the safety of our associates and customers,” a spokeswoman from Saks Off 5th said. “We are closely watching the path of the storm and taking all precautions to ensure the safety of our team. At this time, seven out of our 12 stores in Florida are currently closed and will remain so until conditions are deemed safe. We’re focused on our people and providing as much support as we can during this time.”
Tanger Factory Outlet Centers closed its outlet centers in Daytona Beach and Palm Beach on Wednesday with Daytona Beach remaining closed on Thursday, and the Palm Beach center being reassessed for possible reopening Thursday.
A Tanger spokeswoman said that the company engages in ongoing emergency planning, including hurricane preparedness and response. “Our goal is to ensure that our center teams are fully prepared, supported, and able to focus on not only center preparations but their own personal and family preparedness,” she said. “We have regional and corporate teams and our service providers deployed for post-storm employee support and center management – including any recovery measures needed.”
Gold from Planalytics, which specializes in quantifying the sales impact the weather has on consumer purchasing to help retailers in their planning, said, “During hurricanes and other severe weather events, consumers shift to need-based purchasing involving ‘pantry loading,’ emergency items such as batteries, flashlights, ice and generators, and protective products such as plywood.”
As such, he added, “This won’t be a great week for jewelry store sales, consumer electronics and most apparel.”
However, according to Gold, home centers and hardware stores emerge as the biggest gainers in advance and in the aftermath of the storm for clean-up and repair items. Groceries, convenience stores, dollar stores and quick-serve and drive-through restaurants could also see a lift.
According to Planalytics, other businesses and sectors that experience losses from hurricanes are:
- Entertainment/tourism, shopping malls and outlet centers. (Note that DisneyWorld is closing this week.) An exception to this can be “on demand video” for those stuck at home/sheltering in place.
- Restaurants, particularly fine dining and casual/sit down chains. “In most cases, these are totally lost sales that are not made up,” Gold said. An exception to this can be fast-food chains along evacuation routes.
- Apparel and other speciality retail chains. “An exception to this can be need-based apparel such as rainwear,” Gold said.
Planalytics estimates that three days ahead of the storm, overall revenue can increase by 5 percent to 10 percent above normal sales. Two days ahead of the storm overall revenue can increase by 10 percent to 20 percent above normal sales, and one day ahead of the storm, revenue can increase by 30 percent to 50 percent. Sales of certain specific products, like canned foods, bottled water, batteries, flashlights, ice, wiper blades, can double or even triple, according to Planalytics.
“After the storm, businesses will look to open up as quickly as possible once it is deemed safe to do so,” Gold said. “Agile supply chains are already staging goods outside of the projected impact area to be able to bring post-storm clean up items in and to replenish items that are high in demand such as ice, generators and water.”