By  on January 2, 2018

Returns are always a point of concern for retailers — but, as retail enters a new year, that statement will ring especially true.

UPS said 1.4 million returns are to be expected on its National Returns Day, forecasted to fall on Jan. 3. And, according to the company, that number would mark a fifth consecutive annual record and would be up 8 percent from the year before.

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