Staffers and executives at Nordstrom were still dealing with the shock of Friday’s in-store fatal shooting of Chicago sales associate Nadia Ezaldein.
She was killed on her 22nd birthday in the North Michigan Avenue store by her ex-boyfriend Marcus Dee, who then shot himself amidst a crowd of Black Friday shoppers.
Grief counselors will remain on site in the store “as long as they are needed” to help employees, a Nordstrom spokeswoman said Tuesday.
The retailer contacted Ezaldein’s family but her relatives requested that a fund not be set up in her memory, the spokeswoman said. In lieu of that, Nordstrom opted to make a donation to a local nonprofit that offers domestic violence support.
Unprecedented as Friday’s shooting was, Nordstrom is reviewing security measures. “Our priority is always to ensure that our customers and employees feel safe and secure when they visit our stores. We have measures in place to follow through with that commitment,” the spokeswoman said. “When a situation like this occurs, we take the opportunity to review our procedures and will always make improvements where necessary. I can’t share specifics about what those are. It’s worth noting, though, that in this situation, there is likely nothing we could have done to prevent what occurred because it happened so fast.”
The Chicago Tribune reported Monday that Ezaldein’s sister filed a request for an order of protection against Dee on her sister’s behalf in April.