By  on May 6, 2015

About $1.75 trillion in global sales are slipping through retailers’ fingers because of out-of-stocks, overstocks and returns, preventing stores from adding about 11.7 points to their revenue growth.

A study conducted by retail analysis firm IHL Group by London-based cloud software and big-data firm OrderDynamics looked at the “ghost economy” of lost sales in the global retail market of $14.5 trillion and found the biggest slice of retail sales is lost to returns, a $642.6 billion drain, followed closely by out-of-stocks, which exacts a $634.1 billion toll.

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